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7th March 21
Trail : home / Leadership & Management : Behaviour Quality Mark

Behaviour Quality Mark


  1. What is the Behaviour Quality Mark?

The Lancashire Behaviour Quality Mark can be achieved at Gold or Silver standard. It is a process of external accreditation that provides schools with an evidenced benchmark of their schools performance in all aspects of behaviour in school.

The Quality Mark has been trialled and moderated in Lancashire schools and is fully cross referenced with the current Ofsted criteria. 

  1. What are the benefits?

 The Lancashire Behaviour Quality Mark has a range of benefits:

  • It provides schools with external validation of the standards of behaviour and behaviour systems in the school. The accreditation process fully supports school self evaluation processes
  • The accreditation process supports schools to prepare their own analysis of behaviour in their school. The materials used in the process can be reused each  year and provide benchmarked guidance with clear indication of the expectations of both gold and silver behaviour
  • The end product of the accreditation process will give schools very clear strategies to enable them to  further improve and develop behaviour systems in their school
  • The process engages a range of key school stakeholders in the evaluation process
  1. What does the process involve?

Participating schools will be provided with the Lancashire Behaviour Quality Mark accreditation materials. Schools will be asked to provide evidence of their current practice against a set of assessment criteria for silver and gold standard.  An example of section 1 is attached to this area above.  The Quality Mark looks at 6 key areas:

  1. School policy
  2. Attitudes to  learning
  3. Conduct around school
  4. Safety
  5. Pupil support and intervention systems
  6. Staff support and development

Each area contains criteria for gold and silver standard. A set of questionnaires for key stakeholders, for example, staff, Governors, Pupils, Parents supports the evidence gathering process. The materials also provide schools with very clear guidance on the type of evidence that  is required.

Once schools feel that they have sufficient evidence to meet the standard an accreditation day will be arranged with a Lancashire Behaviour and Attendance Consultant. Schools can also choose to access the support of a behaviour and attendance consultant in the evidence gathering stage or with follow up actions. Schools wanting to move from silver to gold standard may decide to access additional support to secure this higher level of accreditation.

On the accreditation day your behaviour and attendance consultant will look at the evidence you have provided against the assessment criteria. This will also be validated by observations around school on the day of the visit. A key element of all accreditation days will be a meeting with the senior leader in charge of behaviour and informal discussions with pupils.

Once achieved the standard will be valid for three years.

Contact Helen for more information

The Quality mark is valid for three years. Once a school has achieved the mark the process to be re accredited  or to  look to move from Silver to  Gold is a little differnt from the intial process. See detail below:

Re Accreditation process for the Behaviour Quality Mark

Re accreditation will occur through a half day visit to school by a Behaviour and Attendance Consultant.

During the visit the consultant will:

  1. Review the following items of documentation:
    1. School behaviour policy
    2. School anti bullying policy
    3. School behaviour analysis to show patterns over the last three years e.g. report to Governors, serious incident log, case studies of exclusions, analysis of class behaviour book
    4. Example behaviour support plans/ IEP/ IBP
    5. Collated findings from the re- accreditation questionnaire for parents, staff and governors
  2. Visit lessons and observe either lunchtime or playtime
  3. Undertake a pupil voice session which will include children who have received support for behaviour challenges they may have experienced
  4. Discuss with the Headteacher or behaviour lead the actions undertaken following on from the recommendations of the previous Quality Mark Accreditation

What will the outcome of the process be?

The consultant will use the evidence above to make a judgement against the current Behaviour Quality Mark framework. It may be that the school remains Silver or Gold or moves from Gold to Silver. If evidence indicates that the school may no longer qualify for a Quality Mark the consultant will discuss this with school and allow time for additional evidence to be presented.

If a school is currently Silver and wishes to aim for a Gold then a more rigorous assessment will be required and a full day visit will be required. For this the school will need to present evidence from the ‘Gold’ column of the current Behaviour quality mark framework and evidence of actions against the action plan from the initial accreditation.

Schools seeking a half day option to reaccredit at the current level will receive a one page report against the Behaviour Quality Mark sections. A more detailed report and action plan can be produced if required.

The costs of the various options are below:



Half day visit to re accredit a Gold or Silver judgement with one page summary report


Half day visit to re accredit a Gold or Silver judgement with more detailed report and action plan


Full day visit to move accreditation from Silver to Gold. Report provided


Half day visit to assess readiness to move from Silver to Gold and to provide advice on what is required. 
Full day visit to move accreditation from Silver to Gold


If successful school will be provided with a new Quality Mark award if a grade has changed. All schools fulfilling either Silver or Gold through the accreditation process will receive a new certificate which will be valid for three years.